Eduardo Guzmán has written an article for Law360 regarding the Telephone Consumer Protection Act (TCPA) with relation to voice over internet protocol (VoIP) services.

Much like the explosion in the use of mobile devices dramatically changed how the TCPA has been enforced and applied, emerging technologies like VoIP threaten to alter the TCPA landscape in ways that would have been unpredictable when the statute was enacted in 1991. The TCPA does not mention VoIP or VoIP calls, but the proliferation of VoIP services and their ability to mirror traditional telephony has made them a favorite target of the TCPA plaintiffs’ bar.
Continue Reading TCPA Rules for VoIP Demands Fresh Approach to FCC Regulatory Principles

The Consumer and Governmental Affairs Bureau of the Federal Communications Commission (FCC) is asking for comments on a petition filed by the Federal Housing Finance Agency (FHFA) requesting clarification or a declaratory ruling under the Telephone Consumer Protection Act (TCPA) as to communications from mortgage servicers to borrowers affected by natural disasters. The FHFA’s petition, which was filed on November 15, 2017 and requests an “expedited response,” makes two specific requests.
Continue Reading FCC Bureau Asks for Comments on the Treatment of Calls to Mortgage Borrowers Affected by Hurricanes

The Federal Communications Commission (FCC) adopted last week new rules that signal a new approach to tackling calls that violate the Telephone Consumer Protection Act (TCPA).  In its first rulemaking dealing with the TCPA under Chairman Ajit Pai, the FCC is removing barriers that prevent telecommunications providers from blocking calls that presumably violate the TCPA because they misleadingly appear to originate from telephone numbers that should not be originating calls at all.
Continue Reading FCC Opens the Door to Blocking Spoofed Robocalls that Violate the TCPA